"Cracking
New Accounts" is a no-nonsense approach to selling. It's
filled with "nut and bolts," but the philosophical aspects
blend perfectly with the techniques and procedures. It covers
the waterfront from prospecting and appointment - setting to establishing
benefits, handling objections, and closing the sale. It is a most
comprehensive approach to the process and will help any sales
person build a more successful sales career.
Zig Ziglar
The Zig Ziglar Corporation
"Cracking New Accounts" is an invaluable book
for everyone in sales - and who isn't in sales! I plan to keep
a copy on my night table and another on my desk. It's great to
read straight through, as well as for dipping into for inspiration,
tips, strategies and insights. Terry Booton gives us the benefit
of his own experience and in-depth knowledge of marketing and
selling. But the book is more than just one person's "selling
system." You could call it a distillation of the best information
- the accumulated knowledge and wisdom - on the subject of selling.
So, use it to deepen your knowledge and understanding of selling.
Use it as a quick-referencequide to any marketing situation that
you might encounter. Use it as a catalyst for yourself and your
staff. It will open your eyes to what selling is all about, and,
more important, it will open doors.
Scott DeGarmo
Editor in Chief & Publisher
Success Magazine
"Cracking New Accounts" is the definitive book
on closing business. Terry Booton's new book is entertaining,
compelling and complete. If you can find enough new ideas to pay
for this book a hundred times over, you should seriously consider
a career in accounting.
Wilson Harrell
Publisher
Inc. Magazine
Terry Booton speaks to the theories of selling, but only to the
extent that they work in the real world. That, above all else,
is why his words are so effective in motivating sales people.
My marketing students call me after they return to their sales
territories just to tell me how effective Terry was in helping
them to improve their selling skills. An example is the call I
received from one of our salesmen from Houston, Texas. The young
man called to tell me that, within two weeks after putting Terry's
objection-handling techniques into practice, he was able to close
three accounts that had been stonewalling him.
Those words are indicative of what Terry imparted to hundreds
of sales reps during the past few years. Other comments suggested
that Terry's techniques were the most important part of my four-and-a-half-day
training program. Terry was with them for only a half day.
It's trite, but never-the-less true - Terry Booton is a Salesman's
Salesman!
Joe Davenport
Marketing Training Consultant
IBM Corporation
"Sales is the lifeblood of any new business. Terry's book
shows how CEOs and entrepreneurs can get more of this lifeblood.
Joe Mancusso, President
The CEO Club
"Cracking New Accounts" cuts right to the chase,
covering all the nitty-gritty, practical details of getting new
clients. It's a must read for anyone who wants to grow her or
his business in these competitive times.
Basia Hellwig
Editor in Chief/Executive Female
National Association for Female Executives
NAFE
I really enjoyed reading "Cracking New Accounts".
Luckily, I read it on an airline trip heading to work with one
of our members, an office supply dealer. Boy, did that enhance
my presentation. My first thoughts were "why didn't I think
of that?" I've been training salesmen for over 25 years and
your down-to-earth, logical approach to lead generation and seeing
the decision-maker was right on! So simple, so logical and so
easy. And, I loved the "free offer". What a way to get
someone's commitment.
Jed Casey
Marketing Vice President
National Office Products Assocciation
NOPA
To say reading "Cracking New Accounts" was worth
the time and effort to read would be a gross understatement. I've
been in sales and marketing for my entire career and thought I
knew it all. In reading your book, it did several things for me.
One, it reminded me how much I had forgotten. Two, reinforced
things that we take for granted and three, provided some creative
solutions to getting into seeing decision makers. Lastly, it helps
you to differentiate yourself from "your competitors."
Christopher Dane
Managing Director, Agency Sales Program
American Airlines
I have just spent an exciting afternoon reading Terry Booton's
"Cracking New Accounts" and have reaffirmed my
enthusiasm for the Salesperson! He articulates well the "dos
and don'ts of each sales effort sighting clear examples of many
possible scenarios. This would be a valuable refresher for even
the most seasoned sales professional.
John C. Laing
Executive Vice President
Worldwide Sales
Symantec Corporation
I have spent 25 years in the sales and sales management game
and have read most "how-to" sales books and can honestly
say yours is the finest. This is undoubtedly the best "how-to"
sales document ever produced and should be a must read/must train
book for all of corporate America.
Jim Gincola
Vice President Industry Relations
Carlson Travel
"Cracking New Accounts" is by far the most organized
easy to apply information in general sales training I have ever
had the pleasure to use. I would suggest to every salesperson
in any line of sales to buy "Cracking New Accounts",
read it, and apply it in your daily sales practices. "Cracking
New Accounts" is the best investment in my success I have
made since college.
Stephen Fisher
Customer Support Engineer
QualiSoft
"Cracking New Accounts" gives both the newly
experienced and the seasoned salesperson a firm grasp of selling
skills and interactions that take place between the customer and
salesperson. I highly recommend it to all sales and sales managers.
After listening to Terry Booton speak and reading his book, as
Senior Vice President of Worldwide Sales, I have made "Cracking
New Accounts" available to my entire sales force and
recommended they read it.
Cary L. Johnson
Senior Vice President, Worldwide Sales
Progress Software Corporation
Terry has done a masterful job of using actual examples to bring
his points to life and telling these "war stories" and
"parables" in a humorous style that keeps your interest.
Each section stands on its own so the book makes an excellent
strategy encyclopedia to be referenced when trying to prepare
for your next call.
Richard Brock
Chairman
Brock Control Systems, Inc.
"In his book, Cracking New Accounts, Terry Booton
follows the time honored tradition of one seasoned, professional
salesman encouraging another to remember the basics, have fun
and be successful. Reading this book is like revisiting all the
"salesguy" conversations and stories you have ever heard
over a cup of coffee or a beer after a long day filled with rejection.
Those sessions were the ones that picked me up, dusted me off,
sent me back out to do it right and taught me how to be a successful
salesperson. The language is very conversational, witty and insightful.
I truly enjoyed this book and will reread it whenever I need to
refresh my skills or need to remember all the reasons I like being
a salesperson (and not an engineer).
Dee Freeman
Director of Sales Operations
Bell South Business Systems
"Cracking New Accounts" is a small investment
that will produce big returns for salesmen of all levels. I especially
recommend "Having Customers vs. Cultivation Clients"
since this demonstrates how salespeople can add real value to
their product or service.
Bill Korach
Vice President, Product Marketing
Dun & Bradstreet Information Services
"For any professional interested in developing new territory,
Terry Booton's book, Cracking New Accounts is essential."
J.W. Wilson
President
Educational Discoveries
"My job involves helping small businesses achieve success.
A great deficiency among many small companies is not knowing how
to get the sales. "Cracking New Accounts" offers
some excellent common sense approaches to gaining market share.
This book is a superb resource for small business entrepreneurs
in their quest for success."
Sam Hinton
Manager, Small Business Assistance Group
NationsBank
During 13 years in sales and marketing, I have experienced a
broad range of selling skills programs. Cracking New Accounts
does an excellent job of reducing all the theory to the core
tactics and strategies that result in successful sales. It is
straightforward and gives practical examples which tie theory
to practice. I would recommend this book as valuable resource
to all salespeople."
Karen Butery
Director of Training, Business and Professional Products Group
Sony Electronics, Inc.
"Cracking New Accounts is a complete "how to"
sales manual. From prospecting potential customers to successfully
closing a big sale, author Terry Booton gives step-by-step tips
on every phase of the selling process. Terry draws upon his wealth
of sales experience to place the reader right in the midst of
almost every sales situation that one may encounter. The author
uses a combination of solid sales principles, mock salesperson
/ customer conversation and summary checklist to show what it
takes to be successful at selling anything. The foundation of
the book is the principle of seeing a customer not as someone
to sell something to, but as a client to establish a long-term
relationship of satisfying his / her wants and needs. This book
is indispensable to anyone beginning a sales career, and to veteran
salespeople who need to be refreshed in the basics of good salesmanship."
Ron Huber
President
Time Systems, Inc.
I found Cracking New Accounts to have many practical ideas
that can be used by both new and seasoned sales professionals.
Perhaps the most important chapter in the book is one entitled,
"Questioning for Results." I believe the skill that
when enhanced brings the most remarkable results for the sales
professional is the skill of questioning. Cracking New Accounts
had many great ideas that should lead to enhanced results."
Pat Walls
Managing Director, Sales Training and Communications
Federal Express
"Cracking New Accounts is a must if you sell a product
or a service. As a recruiter for SBS, I'm always selling. Terry
Booton's book gives great ideas and techniques to enhance your
closing rationale. The book highlights defining your market, qualifying,
handling objections and closing techniques. Which are all part
of the sales cycle. After reading this book yo will have a better
understanding of your own talents and be anxious to apply the
new techniques you have learned. It's very motivation and inspiring
for the truly competitive salesperson!"
Karen Buckhart
Vice President Recruiting Officer, Great Atlantic Group
Smith Barney Shearson
"This book will open your eyes to selling, enabling YOU
to open doors. Many businesses fail because no one knows how to
sell. This book will teach you."
Scott DeGarmo
Editor-in-Chief & Publisher
Success Magazine